Shipping policy
At Vantilite, we want you to know what to expect from the moment you place your order to the moment it arrives. This Shipping Policy explains our processing times, delivery estimates, shipping costs, and tracking information for orders within the United Kingdom.
Where We Ship
Vantilite currently sells and ships to customers within the United Kingdom.
All transactions are processed in GBP (British Pounds).
Order Processing
Our business days are Monday–Friday.
Order Cut-Off Time: 5:00 PM (GMT)
Orders are subject to a handling time of 1–7 business days before shipment.
Handling time refers to the period required to prepare an order for shipment. Saturdays and Sundays are not counted as business days.
Transit Time
After an order has been shipped, the estimated transit time is:
5–15 business days
Transit time refers to the estimated time between shipment and delivery.
Estimated Delivery Time
The total estimated delivery timeframe, including handling and transit time, is:
6–22 business days
This is an estimated timeframe and should not be interpreted as a guaranteed delivery date.
Shipping Cost
Vantilite offers:
Free standard shipping
There is no standard shipping charge for eligible orders within our selling region.
Order Tracking
Once your order has been shipped, tracking information will be sent to you by email.
The email will include a tracking link so you can follow the progress of your shipment.
If you have not yet received tracking information, your order may still be within the stated handling period.
Delivery Time Overview
- Handling Time: 1–7 business days
- Transit Time: 5–15 business days
- Estimated Total Delivery Time: 6–22 business days
- Business Days: Monday–Friday
- Order Cut-Off Time: 5:00 PM (GMT)
- Shipping Cost: Free standard shipping
- Tracking: Sent by email with a tracking link after shipment
Questions About Your Order?
If you have a question about shipping, delivery, or an existing order, contact us at info@vantilite.com.
We aim to respond within 48 business hours.
Contact & Business Information
Store Name: Vantilite
Operating Address: Flat 71, Moreland Court, Finchley Road, London, NW2 2TP, United Kingdom
Contact Email: info@vantilite.com
Operating Hours: 8:00 AM–5:00 PM (GMT)
The address above is Vantilite’s Operating Address and is provided for business identification and transparency. It should not be interpreted as a shipping warehouse or Return Address.
For returns, customers should follow the approved return process and return instructions provided by Vantilite. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.