Billing Terms and Conditions

Last updated: May 31, 2026

Introduction

These Billing Terms & Conditions outline how payments are processed when customers make purchases through Vantilite.

By placing an order on our website, you agree to the billing practices described in this section.

We are committed to providing transparent payment procedures and ensuring secure transactions for all customers.

Accepted Payment Method

Vantilite accepts payments via PayPal.

PayPal allows customers to complete purchases using:

  • Their PayPal balance
  • Debit or credit cards linked to their PayPal account

Orders will only be processed once payment has been successfully completed and confirmed.

Currency

All transactions on our website are processed in GBP (£ – British Pound Sterling).

If your payment is made in another currency, your payment provider may apply:

  • Currency conversion rates
  • Additional processing fees

These charges are determined by your financial institution or PayPal and are outside the control of Vantilite.

Secure Transactions

Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during checkout.

This ensures that all sensitive data is securely transmitted and protected from unauthorised access.

Order Processing & Shipping

Once payment has been successfully confirmed:

  • Orders enter our processing stage
  • Items are prepared within our stated handling timeframe (2–4 business days, GMT)
  • Orders are then dispatched according to our Shipping Policy

For full delivery timelines and shipping details, please refer to our Shipping Policy.

Returns & Refunds

If you are not satisfied with your purchase, you may request a return within our 30-day return period, subject to eligibility conditions.

  • Refunds are processed after returned items are received and inspected
  • Refunds are issued to the original payment method

For full details, please refer to our Return & Refund Policy.

Privacy & Data Protection

We respect your privacy and are committed to protecting your personal information.

All billing and personal data provided during checkout is used solely for:

  • Order processing
  • Customer support

For more information, please review our Privacy Policy.

Transparency & Compliance

Vantilite is committed to maintaining accurate and transparent information across all pages in accordance with Google Merchant Center policies.

We ensure that:

  • Payment methods are clearly disclosed
  • Pricing and currency are consistent (GBP)
  • Shipping and return policies are aligned across the website

Contact Information

If you have any questions regarding billing, payments, or transactions, please contact us:

Store Name: Vantilite
Email: support@vantilite.com

Business Address:
Flat 71, Moreland Court
Finchley Road
London, NW2 2TP
United Kingdom

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (GMT)

Contact Page

https://vantilite.com/pages/contact

We aim to respond within 2 business days (GMT).